Basa44 Terms & Conditions — Your Rights & Responsibilities

Basa44 (https://basa44.net) is an online betting and gaming platform operated for users in Bangladesh. These Terms & Conditions ("Terms") constitutes a legal agreement between basa44 and the user. By accessing or using this platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms in full.

Basa44's terms and conditions may be updated from time to time. When changes are made, we will post a notice on the platform and the revised terms will take effect immediately. Continued use of the platform will be considered acceptance of the new terms.

These terms and conditions are basa44's Privacy Policy and Responsible Gaming Policymust be read together with, as they collectively form the entire agreement between you and basa44.

To register on basa44 and use our services, you must meet the following eligibility requirements:

• You must be at least 18 Years and online gaming must be legal in your country of residence.
• You may open one account against a national ID card or a valid passport One Account Only you may open.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• All transactions must be made in your own name and using your own payment method.
• Managing an account on behalf of another person or placing bets using third-party funds is strictly prohibited.

After registration is complete, basa44 reserves the right at any time to KYC (Know Your Customer) A verification process may be initiated, during which a national ID, selfie, or proof of address may be required. Withdrawals will be put on hold until KYC is completed.

Basa44 is strictly operated for adult users only. This platform is strictly prohibited for anyone under the age of 18.

• A national ID card or birth registration certificate may be requested to verify your age at the time of registration.
• We reserve the right to verify a user's age at any time if we have reason to suspect otherwise.
• If a user is confirmed to be underage, their account will be closed immediately and any winnings will be voided.
• Parents can use parental control software to prevent minors from accessing basa44.

Protecting minors from online gaming is one of our highest priorities. If you believe an underage individual is using our platform, please support@basa44.netto let us know.

Use the following approved payment methods to deposit at basa44:

• bKash — Bangladesh's most popular mobile banking service.
• Nagad — Digital financial services by the postal department.
• Rocket — The mobile banking service of Dutch-Bangla Bank.

Please keep the following in mind when making a deposit:

• The minimum deposit amount is ৳500 BDT.
• Deposits are usually credited instantly, though in some cases this may take up to 15 minutes.
• Only use payment methods registered in your own name. Third-party payments are not accepted.
• Basa44 reserves the right to hold and investigate any suspicious transactions.

The following rules apply to all withdrawals from basa44:

• The minimum withdrawal amount is ৳1,000 BDT.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals are typically processed within 1–6 hours, though verification may extend this to up to 24 hours.
• Withdrawals may be held pending until KYC verification is completed.
• A specified wagering requirement must be fulfilled before bonus funds can be withdrawn.
• Daily withdrawal limits apply — contact support for details.

Basa44 reserves the right to place withdrawal requests on hold for investigation of suspicious activity. Compliance with anti-money laundering regulations is obligatory, and relevant information may be disclosed to the appropriate authorities.

To enjoy basa44's bonuses and promotions, please keep the following conditions in mind:

• Welcome Bonus: A bonus of up to 100% is available on your first deposit. A minimum 10x wagering requirement must be met before this bonus can be withdrawn.
• Reload Bonus: Each reload bonus on regular deposits is subject to its own individual bonus terms.
• Cashback Offer: Cashback is generally withdrawable directly, though specific conditions may apply.
• Each bonus offer has a set expiry date. Any unused bonus will be forfeited once it expires.
• Using multiple accounts or false information to claim bonuses will result in all bonuses being cancelled.
• Basa44 reserves the right to modify or cancel any promotion.

The following rules apply to participation in Sports Betting, Live Casino, and all other games on basa44:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Basa44 reserves the right to void any bet placed as a result of a technical error or incorrect odds.
• If a sports event is cancelled, the stake for that bet will be refunded.
• Match-fixing or betting using insider information is strictly prohibited.
• If suspicious betting patterns are detected, basa44 may withhold winnings and investigate the account.
• Basa44 is not responsible for disconnections or server issues during live games.

The following activities are strictly prohibited on basa44 and may result in account termination as well as legal action:

• Opening an account using a false identity or fraudulent documents.
• Operating multiple accounts or claiming multiple bonuses.
• Using the platform for money laundering or any illegal financial transactions.
• Attempting to hack or unauthorizedly modify basa44's software.
• Betting using bots, automated software, or artificial intelligence.
• Threatening, harassing, or defrauding other users.
• Unauthorized use of basa44's brand, logo, or content.

Basa44 may temporarily suspend or permanently close an account under the following circumstances:

• Violating any section of these terms and conditions.
• Registering with incorrect or false information.
• Failure to complete KYC verification or refusal to provide required documents.
• When suspicious transactions or betting activity are detected.
• If an account has been inactive for an extended period (more than 12 months).
• When a user activates self-exclusion at their own request.

Upon account closure, any legitimately earned, bonus-free balance will be refunded. However, if the account is terminated due to a rule violation, the entire balance may be forfeited. If you wish to close your account yourself, support@basa44.netto email us.

Basa44 places the utmost importance on protecting your personal information. Full details of how we collect, store, and use your data Privacy Policy can be found on the page.

• Your personal information is never sold to third parties.
• Payment details are stored in encrypted form.
• Information may be disclosed in response to valid requests from legal authorities.
• You may request to view, correct, or delete your personal information.

Basa44 believes gaming should be a source of fun, not addiction. We support responsible gaming and encourage users to make use of the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Betting will be automatically suspended once losses reach a specified amount.
• Session Time Limit: Automatic logout after a set period of inactivity.
• Cooling-Off Period: Take a break ranging from 24 hours to 30 days.
• Self-Exclusion: Exclude yourself from the platform permanently or for an extended period.

If you are experiencing a gambling-related problem, please Responsible Gaming Visit the page or get in touch with our support team.

If you have a complaint or dispute, please follow the steps below to seek a resolution:

• Step 1: Please contact our support team first via live chat or email.
• Step 2: The support team will review and respond to your complaint within 48 hours.
• Step 3: If you're not satisfied with the support resolution, you may request a managerial review.
• Step 4: All final decisions rest with basa44 and shall be considered conclusive.

When submitting a complaint, please include your account ID, transaction ID, and the date and time of the incident. This will help us resolve your issue more quickly.

Basa44 reserves the right to modify, update, or amend these Terms & Conditions at any time.

• For significant changes, a notice will be sent to your registered email address.
• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• Visit this page regularly to stay informed about updates.

If you have any questions or comments about these terms and conditions, please contact us:

• Email: support@basa44.net
• Live Chat: Click the chat icon at the bottom right of the site (active 24/7)
• Response Time: Emails are typically responded to within 24 hours.

We offer support in Bangla, so feel free to reach out to us in Bangla anytime.