Basa44 Privacy Policy — We are committed to protecting your data

Basa44 (https://basa44.net) is an online betting and gaming platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect, how we use it, and the steps we take to protect your privacy.

By using the basa44 website, app, or any of our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our platform.

This Policy of basa44's Terms & Conditions and Responsible Gaming Policyserves as a complement to this policy. We may update this policy from time to time, so we encourage you to visit this page regularly.

Basa44 collects two types of data — information you provide directly and information collected automatically.

Information Provided Directly:

• Registration Information: Full name, date of birth, email address, mobile number, and password.
• Identity Verification (KYC): National ID number, passport, selfie, and proof of address.
• Payment Information: bKash/Nagad/Rocket number and transaction details.
• Contact Information: Messages sent via support chat, email, or contact form.

Automatically Collected Data:

• Device Information: IP address, browser type, operating system, and screen resolution.
• Usage Information: Pages visited, game history, betting patterns, and session duration.
• Location data: Approximate geographic location (IP-based).
• Cookies & Tracking: For service improvement and personalized experience.

Basa44 uses collected data solely for specified, legitimate purposes. We never use your information for anything beyond what is necessary.

• Account Management: For registration, login, password reset, and profile updates.
• Service Delivery: To process betting, gaming, deposit, and withdrawal transactions.
• Identity Verification: To complete the KYC process and prevent fraud.
• Customer Support: To address your complaints and inquiries.
• To ensure security: To detect and prevent suspicious activity.
• Legal compliance: To comply with applicable laws and regulatory requirements.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To send you bonus and offer updates with your consent (with the option to unsubscribe).

Basa44 never sells or rents your personal data to advertisers. However, limited information may be shared in specific circumstances:

• Payment Processor: Only the minimum necessary information is shared to process transactions via bKash, Nagad, and Rocket. These providers operate under their own privacy policies.
• Technology Service Providers: With trusted technology partners for cloud hosting, database management, and cybersecurity services.
• Legal Authorities: In cases involving court orders, government investigations, or other legal obligations.
• Fraud Prevention: To regulatory authorities in connection with Anti-Money Laundering (AML) investigations.
• Business Transfer: In the event of a merger or acquisition, the new owner will be bound by the same Privacy Policy.

Basa44 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: For maintaining login sessions, storing security tokens, and remembering form data. These cannot be disabled.
• Analytics Cookies: Which pages are visited most and how long users spend on them — this data is used to improve our services.
• Personalization Cookies: To remember your preferred games, language settings, and theme.
• Marketing Cookies: Used to show relevant offers. You can disable this at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Keep in mind that disabling essential cookies may affect some features of the site.

Basa44 does not retain your data beyond the period necessary. Retention periods for different data types are outlined below:

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

As a basa44 user, you have several important rights over your own data:

• Right of Access: You may want to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to deletion: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may restrict the use of your information to specific purposes.
• Right to Data Portability: You can request a copy of your data in a portable format.
• Right to Opt Out of Marketing: You can opt out of receiving promotional emails or SMS at any time.
• Right to Lodge a Complaint: If you have any concerns about how we handle your data, you can contact us directly.

To exercise these rights, support@basa44.net-. We will respond to your request within 30 days. In certain cases, legal obligations may prevent us from deleting your data — if so, we will inform you of the reason.

Basa44 uses industry-standard security technology to protect your personal and financial data. Our security framework includes:

• SSL/TLS Encryption: All site connections are secured with 256-bit encryption, equivalent to banking-grade security standards.
• Two-Factor Authentication (2FA): OTP verification at login prevents unauthorized access to your account.
• Firewall Protection: Advanced firewalls are active at all times to prevent unauthorized access to our servers.
• DDoS Protection: A dedicated DDoS mitigation system is in place to protect against cyberattacks.
• Regular security audits: Third-party security experts regularly audit our systems.
• Limited Access Policy: Only authorized personnel have access to users' sensitive information.
• Data Backup: Regular encrypted backups ensure your data is never lost.

While we strive to maintain the highest level of security, no method of transmission over the internet is 100% secure. We encourage you to stay vigilant — never share your password with anyone and avoid clicking on unfamiliar links.

Basa44 strictly prohibits access to its services for anyone under the age of 18. We take special precautions to protect the privacy of minors:

• Date of birth verification is mandatory at the time of registration.
• In suspicious cases, age is re-verified through KYC documents.
• If we detect that an account belongs to a minor, it will be closed immediately.
• If any data belonging to a minor has been collected, it will be deleted upon a guardian's request.

If you believe a minor is using our platform, please support@basa44.net-. We will act promptly.

Basa44 reserves the right to update this Privacy Policy at any time. In the event of changes, we will take the following steps:

• Advance notice will be sent to your registered email if there are any significant changes.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
• Previous versions of this policy are available upon request.

For any privacy-related questions, concerns, or requests, please get in touch with us:

• Email: support@basa44.net
• Subject Line: "Privacy Request — [Your User ID]"
• Live Chat: Click the chat icon at the bottom right of the site (active 24/7)
• Response Time: We typically respond within 24–48 hours
• Data Deletion Request: Processed within 30 days

We offer support in Bangla. Feel free to reach out to us in Bangla for any privacy-related concerns — our team is always ready to help.